Privacy Policy

We take our customers privacy seriously and we will only collect and use your personal information as outlined below.
We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details, if you want to use our shipping service, you have to register at our site. Privacy Statement fully complies and in accordance with Hong Kong SAR law and with all applicable law. Vipop does not share personal information collected online with third parties, except if it is necessary to satisfy your order.

When you create a Vipop account the personal information we collect may include your:

– Name
– Delivery and billing Addresses
– Email Address
– Telephone Number

The personal information we collect from you will be used in some or all of the following ways:

– To deliver the products you have purchased from Vipop
– To update you on the delivery of the product and for customer support purposes
– To provide you with relevant product information
– To process your orders and to provide you with the services and information offered through our website and which you request

Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; send you information we think you may find useful or which you have requested from us, including information about our products and services.

We may pass your name and address on to a third party that works for or with Vipop only if it is necessary in order to complete your order or to make delivery of the product to you (for example to our courier or supplier).

When you register as a user on Vipop website, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material.

Updating Your Personal Information   

You can update your personal information anytime by accessing your account on Vipop website.

Security of Your Personal Information

Vipop ensures that all information collected will be safely and securely stored. We protect your personal information by:
– Restricting access to personal information
– Maintaining technology products to prevent unauthorized computer access
– Securely destroying your personal information when it’s no longer needed for our record retention purposes

Disclosure of Personal Information

We will not share your information with any other organizations other than related companies and those third parties are directly related to complete your order or to make delivery of the product to you. In exceptional circumstances Vipop may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. Vipop is committed to complying with all the National Privacy laws and principles.

Collection of Computer Data and use of cookies on our website   
When you visit Vipop, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:
– Your computer’s IP address
– Browser type
– The pages with in Vipop you visit
– The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

As part of the above, Vipop may use Google Analytics features based on Display Advertising, including but not restricted to the following: Remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting. Using the Google Ads Settings (https://www.google.com/settings/ads), you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

Vipop also uses Remarketing with Google Analytics to advertise online; third-party vendors, including Google, may show Vipop ads on sites across the Internet. Vipop and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on visitors’ past visits to Vipop, as well as report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to Vipop.

Changes to the Privacy Policy      
Vipop reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.